The following are the resources available from Dillon Precision in order to troubleshoot our products. If you find yourself needing assistance with any of our products or have specific reloading questions, be sure to check out the following links for help!
As always, Dillon's Customer Service Team is here to help you and can be reached at 800-223-4570

Here at Dillon, we have released numerous resources that allow our customers to learn about reloading at their own pace. Whether you want to do your own research or start a conversation with others in the community using our forum, you will find the below resources more and more useful as time goes on. Be sure to provide feedback as we are always looking to find ways to improve our customer experience!

If you are unable to make a payment online for your purchase, please check the tab in the below section on clearing your cookies and cache. 90% of these issues can be resolved with clearing your History/Cache and relogging in to complete your purchase.

The following links will take you directly to the page where you can make changes based off checkout problems.
The first link takes you to the password reset page if you CANNOT login and don't remember your password.
The second link takes you to the "My Account" page where you can validate your billing/shipping information if you're logged in AND view previous orders, wish list, gift cards, etc.

History/Cache on your Browser and how to clear it.

Users today love websites to load quickly, in a blink of an eye on some occasions. Browsers play their part in speeding up the page loading process by caching files and content when you first visit a website and then serving from cache on subsequent visits.

However, there may be times when browsers continue to serve cache even if the actual page/content has been changed. As a result, you may encounter certain errors or continue to see older content. In such cases, clearing the cache and cookies of a browser can help.

Below you can pick your browser and learn how to clear the browsing data for a "fresh start".

These files store information about websites, such as login details, preferences, and images. Outdated or corrupted cache or cookies can interfere with browser functionality or load outdated content.

The issue with load times can sometimes be your local internet connection. If our website is not loading for your specific device, please try going to another website to rule out the possibility of an outage locally. You may be able to access our website on your phone using mobile/cellular data connections versus connecting to your wifi if it's down.

Using an outdated browser that is no longer supported can put users at security risks. Malware, including trojans, randomware, and information stealers, is a constant threat to browser security. Please see below to find information about updating your browsers. 

Feel free to reach us at 800-223-4570
Click the Button Below and select "Web Related Issue" for
NON-Product related technical issues.