Looking for a Career at Dillon Precision?

• Customer Service Representative

  Dillon Precision is actively seeking a committed and professional full-time Customer Service Representative to bolster our esteemed team. We are particularly interested in individuals who possess a robust background in customer service coupled with expertise in reloading. This pivotal role entails providing exemplary customer support services while leveraging your comprehensive understanding of reloading practices and equipment.

   

  As a Customer Service Representative, you will be at the forefront of our commitment to exceptional service delivery. Your primary responsibilities will revolve around addressing inbound inquiries with efficiency and precision within our esteemed Scottsdale call center. This includes adeptly handling incoming calls, facilitating seamless order placements, and extending unparalleled technical assistance to our valued clientele regarding our cutting-edge equipment. Additionally, you will collaborate closely with colleagues to ensure prompt issue resolution and overall customer satisfaction.

   

  The ideal candidate will bring to the table a wealth of experience in customer service, ideally within a dynamic and fast-paced environment. Moreover, a profound understanding of reloading methodologies and equipment intricacies will be highly advantageous in this role. Exceptional communication skills, both verbal and written, are paramount, alongside a keen eye for detail and the ability to navigate multiple tasks seamlessly.

   

  This is a fantastic opportunity to join a renowned industry leader dedicated to excellence in both product innovation and customer service. If you possess a passion for delivering unparalleled service experiences and harbor a deep-rooted affinity for the reloading community, we invite you to explore this opportunity further and become an integral part of our dynamic team.

   

   

  Job Responsibilities:

  · Answering inbound calls in our Scottsdale call center

  · Taking orders over the phone

  · Providing technical support on our equipment

  · Assisting with inquiries and troubleshooting

  · Collaborating with other team members to ensure customer satisfaction

   

  Job Requirements:

  · Prior experience in customer service preferred

  · Knowledge of reloading equipment and processes is a plus

  · Strong communication skills

  · Ability to multitask and prioritize in a fast-paced environment

  · Detail-oriented with excellent problem-solving abilities

   

  Position Details:

  · Full-time position, 40 hours per week

  · Monday to Friday, 8:30 AM to 5:00 PM

  · Initial training period in Production and Repairs department

   

   

  Benefits:

  • Competitive hourly rate

  • Comprehensive benefits package including 401K and medical insurance

  • Paid vacation and personal time off

  • Employee discount on Dillon Precision products

   

  Hourly Rate:

  · $18-$20 depending upon experience

   

  To apply, please send your work and reloading resumes to hiring@dillonprecision.com. Join our team and be part of a company that values its employees and provides opportunities for growth and development. We look forward to reviewing your application!

   

  About Us

  Dillon Precision is a family owned and operated business that has been making the World’s Finest Reloading Equipment since 1977. Mike Dillon founded the business from his garage and has grown to be the premier manufacturer of progressive reloading equipment in the global market. Dillon Precision is known for its unwavering lifetime warranty, American manufacturing, customer service, longtime employees and family environment that make it an extremely desirable place to work. Many employees at Dillon have been here for 10, 20, 30 years and longer. Employees are treated with respect and taken care of as true members of a tight knit, American business that puts its people before pennies. Every aspect of the business is done in house from customer support, repairs, manufacturing, testing, engineering, marketing, accounting, assembly etc. If you want to work in a strong, understanding family-owned business that sells a product it confidently stands behind, then look no further than Dillon Precision! Our employees share a personal pride in the products we manufacture, and we are excited to welcome another member to our family. We look forward to reviewing your application!

• Product Associate

  The Production Associate position at Dillon Precision Products consists of assembling parts, kits and products prior to packaging. This position may require the use of basic air, electric, and hand tools. Employee will be cross trained in multiple areas within the Production department.

  Job Responsibilities:

  • Assembly of parts, kits and products prior to packaging
  • Maintaining a clean, organized working space on the assembly line
  • Work with the Production Team to increase efficiency and output daily
  • Communicate with management to ensure quality control, parts availability and raw material inventory levels are monitored
  • Fulfill work orders as directed by the Production Manager
  • Cross train in different assembly lines as needed
  • Assist with special products when needed

   

  Job Requirements:

  • Production line experience required
  • Attention to detail
  • Able to lift up to 50 lbs
  • Job entails long periods of sitting or standing
  • Must be able to work independently
  • Analytical and organizational skillset
  • Familiarity of air powered and basic hand tools
  • Familiarity of safe practices in a production line environment

   

  Position Requirements:

  • Hourly Full-time, 40 hrs/week, Monday-Friday
  • 6:00am-2:30pm
  • Must pass drug screening
  • Must pass background check
  • Cannot posses a medical marijuana card (Dillon Precision is a Federal Firearms Licensee (FFL) and the use of marijuana is prohibited.

   

  Benefits:

  • 2 15 minute breaks
  • 1 30 minute lunch break
  • 401(k)
  • 401(k) matching
  • Medical, dental, and vision insurance
  • Company paid Life Insurance
  • Employee funded Supplemental Insurance
  • Employee funded Pet insurance
  • 6 paid Holidays
  • Vacation accrual
  • Sick Time accrual
  • Employee purchases

   

  Hourly Rate:

  • $15.00-$17.00 depending upon experience