CONTACT US / REQUEST SUPPORT

We love our customers, you have made us who we are and we're always here for you.
Whether by phone or email, we are here to help.

WE ARE HERE TO HELP

This page is all about you, our customer. Our goal is first class support  so we want to make sure you know what tools and resources we have available to help you. We also want to make sure you have the ability to contact us should the need arise. This page helps us route your questions to the proper channels so we can provide timely answers to your questions. Thank you for being a Dillon Precision Customer, we appreciate you!

 

NEED PRODUCT HELP?

Our product videos are immensly helpful - you can access them on a per product basis from the top menu under  training &  support / troubleshooting.

PLACING AN ORDER ?

Our website is going to be your fastest option, but if you require assistance or have questions please call us :
 800-223-4570

PRODUCT AVAILABILITY ?

Our industry is experiencing unprecented demand. Many of our products are backordered. Please see each product page for specifics on lead times.

SHIPPING & TRACKING?

An email status with tracking information is automatically sent to the email address on file when your order ships. If you have not received that notice, your order is still in process.

CREATE A SUPPORT TICKET BY DEPARTMENT

 

Please fill out the form  below - SELECTING THE APPROPRIATE DEPARTMENT and providing as much detail as possible so we can route your inquiry based on your specific need.   We will create a support ticket just for you. Rest assured, we will get back to you , this will GREATLY help us get you the answers you need in a timely manner. We appreciate your business!

 



OUR INFORMATION

 

STORE LOCATION & HOURS

 

Dillon Precision Products
8009 E. Dillons Way
Scottsdale, AZ 85260
800-223-4570

 

Retail Store Hours * :
Monday - Friday 9AM - 4PM
Saturday & Sunday Closed

Phone Orders & Support *:
Monday - Friday 7am - 5pm 

* AZ Time / MST 

 

HOLIDAYS

 

Dillon Precision is closed on the following holidays:

  • Memorial Day
  • Fourth of July
  • Labor Day
  • Thanksgiving
  • Christmas
  • New Years Day

 

SUPPORT

 

We do our very best to provide timely support during published business hours, if you need to contact us after hours, or have a non-priority request, please email us using the forms above.

Dillon Precision Products, Inc. © 2022 | All Rights Reserved | 8009 East Dillons Way Scottsdale, AZ 85260 | 800-223-4570