CONTACT US / REQUEST SUPPORT
We love our customers, you have made us who we are and we're always here for you.
Whether by phone or email, we are here to help.
WE ARE HERE TO HELP
This page is all about you, our customer. Our goal is first class support so we want to make sure you know what tools and resources we have available to help you. We also want to make sure you have the ability to contact us should the need arise. This page helps us route your questions to the proper channels so we can provide timely answers to your questions. Thank you for being a Dillon Precision Customer, we appreciate you!
NEED PRODUCT HELP?
Our product videos are immensly helpful - you can access them on a per product basis from the top menu under training & support / troubleshooting.
PLACING AN ORDER ?
Our website is going to be your fastest option, but if you require assistance or have questions please call us :
PRODUCT AVAILABILITY ?
Our industry is experiencing unprecented demand. Many of our products are backordered. Please see each product page for specifics on lead times.
SHIPPING & TRACKING?
An email status with tracking information is automatically sent to the email address on file when your order ships. If you have not received that notice, your order is still in process.
CREATE A SUPPORT TICKET BY DEPARTMENT
Please fill out the form below - SELECTING THE APPROPRIATE DEPARTMENT and providing as much detail as possible so we can route your inquiry based on your specific need. We will create a support ticket just for you. Rest assured, we will get back to you , this will GREATLY help us get you the answers you need in a timely manner. We appreciate your business!
ATTENTION: If you have received an email from us that states you have an order that shipped when you did not place an order, please disregard that email. That was a glitch from our website that caused duplicate emails to be sent out in error. Our apologies for the confusion this may have caused!
STORE LOCATION & HOURS
Dillon Precision Products
8009 E. Dillons Way
Scottsdale, AZ 85260
Retail Store Hours * :
Monday - Friday 9AM - 4PM
Saturday & Sunday Closed
Phone Orders & Support *:
Monday - Friday 7am - 5pm
* AZ Time / MST
Dillon Precision is closed on the following holidays:
- Memorial Day
- Fourth of July
- Labor Day
- New Years Day
We do our very best to provide timely support during published business hours, if you need to contact us after hours, or have a non-priority request, please email us using the forms above.