Request Suport
We're Here To Help
Contact Us / Request Support
We love our customers. You have made us who we are, and we're always here for you. Whether by phone or email, we're here to help.
We Are Here To Help
First-Class Support, Every Step
This page is all about you, our customer. Our goal is first-class support, so we want to make sure you know what tools and resources we have available to help you. We also want to make sure you have the ability to contact us should the need arise. This page helps us route your questions to the proper channels so we can provide timely answers. Thank you for being a Dillon Precision customer. We appreciate you.
Need Product Help?
Our product videos are immensely helpful. You can access them on a per-product basis from the top menu under Learn & Support / Troubleshooting.
Placing an Order?
Our website is going to be your fastest option. If you require assistance or have questions, please call us:
800-223-4570Product Availability?
Our industry is experiencing unprecedented demand, and many of our products are backordered. Please see each product page for specifics on lead times.
Shipping & Tracking?
An email with tracking information is automatically sent to the address on file when your order ships. If you have not received that notice, your order is still in process.
By Department
Create a Support Ticket
Please fill out the form below, selecting the appropriate department and providing as much detail as possible so we can route your inquiry based on your specific need. We'll create a support ticket just for you, and rest assured, we will get back to you. This greatly helps us get you the answers you need in a timely manner. We appreciate your business.
ATTENTION: If you have received an email from us stating that an order shipped when you did not place an order, please disregard that email. That was a glitch from our website that caused duplicate emails to be sent out in error. Our apologies for any confusion this may have caused.
Our Information
Store, Hours & Contact
Store Location & Hours
Dillon Precision Products
8009 E. Dillons Way
Scottsdale, AZ 85260
Retail Store Hours
Monday – Friday: 9AM – 5PM
Saturday: 9AM – 1PM
Sunday: Closed
Phone Orders & Support Monday – Friday: 7AM – 5PM
* All hours AZ Time / MST
Holidays
Dillon Precision is closed on the following holidays:
- Memorial Day
- Fourth of July
- Labor Day
- Thanksgiving
- Christmas
- New Year's Day
Support
We do our very best to provide timely support during published business hours. If you need to contact us after hours, or have a non-priority request, please email us using the form above.
Login and Registration Form