We Are Here To Help

This page is all about you, our customer. Our goal is first class Support   so we want to make sure you know what tools and resources we have available to help you. We also want to make sure you have the ability to contact us should the need arise. This page helps us route your questions to the proper channels so we can provide timely answers to your questions. Thank you for being a Dillon Precision Customer, we appreciate you !


Create a support ticket by Department

Please click on the appropriate link below so we can route your inquiry based on your specific need. We will create a support ticket just for you. Rest assured, we will get back to you , this will GREATLY help us get you the answers you need in a timely manner. We appreciate your business !


Orders

Tracking & Order Status

We send order status upon shipping. If you have questions regarding your order, click here.

CREATE ORDER STATUS TICKET

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CLICK TO CREATE TICKET
Warranty

Warranty Service & Parts

If you need to make a warranty claim, or need to replace broken or worn out parts, click here.

CREATE WARRANTY TICKET

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CLICK TO CREATE TICKET
Support

Product Technical Support

If you need technical support, setup help, or have questions about your product, click here.

CREATE SUPPORT TICKET

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CLICK TO CREATE TICKET

Dealers

Support & Help For Our Dealers

If you are an Authorized Dillon Precision Dealer, click here for support.

CREATE DEALER TICKET

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CLICK TO CREATE TICKET
Sales

Quote requests & General Sales Questions

For help with configuration, ordering, or to receive a custom quote, click here.

CREATE SALES TICKET

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CLICK TO CREATE TICKET
Feedback

Compliments & Complaints, we'd love to hear them.

If you have a general comment about our website or company, please click here.

FEEDBACK EMAIL

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CLICK TO EMAIL US

Our Information

Location & Hours

Dillon Precision Products
8009 E. Dillon's Way
Scottsdale, AZ 85260
(800) 762-3845

Hours are AZ Time / MST Monday - Friday 9AM - 4PM
Saturday 9AM - 1PM
Sunday Closed

Holidays

Dillon Precision is closed on the following holidays:

  • Memorial Day
  • Fourth of July
  • Labor Day
  • Thanksgiving
  • Christmas
  • New Years Day

Support

We do our very best to provide timely support during published business hours, if you need to contact us after hours, or have a non-priority request, please email us using the forms below.